Privacy Policy

Last updated: July, 2026

Cooper Home Investments ("Company," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.cooperhomeinvesments.com] (the "Site"), submit a property inquiry, or communicate with us by phone, email, or text message.

By using our Site or providing us with your information, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Site or provide us with your information.

1. Information We Collect

We may collect the following types of information when you interact with us:

• Contact Information: name, mailing address, email address, and phone number.
• Property Information: property address, condition, photos, and other details you provide about a property you'd like to sell.
• Communication Data: records of calls, texts, emails, and form submissions between you and us.
• Technical Information: IP address, browser type, device information, and usage data collected automatically through cookies and similar technologies when you visit our Site.

2. How We Use Your Information

We use the information we collect to:

• Evaluate your property and prepare a cash offer
• Communicate with you about your inquiry, offer, or transaction
• Send you updates, follow-ups, and relevant information via phone call, email, or SMS text message
• Improve our Site, services, and customer experience
• Comply with legal obligations and enforce our agreements

3. SMS / Text Messaging Terms

By providing your phone number and opting in through our Site or a form, you consent to receive text messages (SMS) from Cooper Home Investments related to your property inquiry, offer status, appointment reminders, and account-related communications. Message frequency varies based on your interaction with us.

Carrier delivery is not guaranteed, and Cooper Home Investments is not liable for delayed or undelivered messages. Consent to receive SMS messages is not a condition of purchasing any property, product, or service, and you may opt out at any time as described above.

4. How We Share Your Information

We do not sell your personal information. We may share your information only in the following circumstances:

• With service providers who help us operate our business (e.g., CRM, scheduling, or title/escrow partners), solely to perform services on our behalf
• If required by law, subpoena, or legal process
• To protect the rights, property, or safety of Cooper Home Investments, our customers, or others
• In connection with a business transaction such as a merger, acquisition, or sale of assets

As stated above, SMS opt-in data and consent are never shared with third parties or affiliates for their own marketing purposes.

5. Cookies and Tracking Technologies

Our Site may use cookies and similar tracking technologies to improve functionality, analyze traffic, and understand how visitors use our Site. You can control cookie preferences through your browser settings; disabling cookies may affect how the Site functions.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights and Choices

You may:

• Request access to, correction of, or deletion of your personal information
• Opt out of text messages at any time by replying STOP
• Unsubscribe from email communications using the link provided in any email we send
• Contact us with any privacy-related questions or requests using the information below

8. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

9. Children's Privacy

Our Site and services are not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. Your continued use of the Site or our services after changes are posted constitutes acceptance of the revised policy.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

Cooper Home Investments, LLC
3129 Kingsley Dr #220 Pearland, Texas 77584
Email: [email protected]
Phone: +1 409-553-3879